Frequently Asked Questions

How do I arrange for an estimate for my forthcoming removal?
The easiest way is to call us, or complete our quote form and we will get back to you as soon as possible.

How much does it cost to move house or office?
The price will depend on a number of things.  The number of bedrooms, the season you are moving, the type of property type, the size of the items to move, if stairs are involved, parking/access arrangements and how far the old property is from the new property.  Get in touch with our friendly  staff who will talk you through the process and obtain the best price for you.

Can the you put items where I ask you at the destination?
Absolutely.  Each and every one of your items will be placed where you would like them, hassle free. Our staff will do everything necessary to make sure your entire move is as stress free as possible.  When packing ensure you write on your boxes describing the destinations room and the contents.  If a box is reused, then pop some new tape over the previous taped area to hide any old information .

How much notice should I provide to book a date for moving?
Sooner rather than later.  The more time we have, the better the estimation provided for time allocation required for your move.  Generally we recommend that you provide us with a minimum of five days notice, although if this is not possible we will always try to meet your requirements. Ideally, as soon as you have exchanged contracts you should confirm your completion date dates with us.

Will a large removal van be able to gain access to my property?
We can always provide smaller vehicles in more numbers if access is going to be a problem.  Let your neighbors know that a removal van will be parked outside your house and may cause them inconvenience.

Can you disassemble and assemble furniture?
Yes we can.  The safest way to transport furniture which can be dismantled is to actually dismantle the furniture and bag up any nuts and bolts, then stick them to the furniture.

Can you  plumb in a washing machine or dishwasher?
We would not normally be responsible for this.

Should I be worried about the safety of my belongings?
We are thoroughly trained on how to safely pack and handle any item and are provide an excellent service through all stages of the move.

Will our goods be insured?
Your goods are fully insured up to a value of £50,000